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Frequently Asked Questions

Please look through these Frequently Asked Questions below to see if they solve any issues you are having. If you have additional questions feel free to email us.


   FAQ What is RunHardTrucking.com?
   FAQ How are you associated with the Midnight Trucking Radio Network?
   FAQ How can I buy?
   FAQ Can I be sure of the size?
   FAQ Is your site secure and is it safe to use with my credit card?
   FAQ If I have problems, what can I do?
   FAQ How will my order be shipped?
   FAQ How long will it take to receive my order?
   FAQ What type of payment do you accept?
   FAQ Are you adding new products in the future?
   FAQ What are your shipping charges?
   FAQ Can I order by phone or fax?
   FAQ What if I have a special request?
   FAQ If I am in the Midnight Trucking Radio Network Million Mile Club, can I buy exclusive Million Mile Merchandise?
   FAQ What if I have another questions not answered here?
   FAQ Coupon Code, What is it and how do I use it?


What is RunHardTrucking.com?
We are a virtual store, serving professional truck drivers, independent contractors and their families. Our customers appreciate the opportunity to shop from the comfort of their truck, home, or where ever they can connect to the Internet. In addition to shopping at RunHardTrucking.com, original Run Hard Trucking Gear merchandise can be found at select truck stops and travel centers.

How are you associated with the Midnight Trucking Radio Network?
We are very proud to be the exclusive supplier to the Midnight Trucking Radio Network's Million Mile Club. We supply the award jacket to the Million Mile Club winners. If you are a member of Midnight Trucking Radio Network's Million Mile Club, you can special order many of our items embroidered with the distinct Million Mile Club logo.

How can I buy?
You can purchase Run Hard Trucking Gear in two ways.
1. You can order right here on this site. To view a product, click on the category. Then click on the product that you wish to view in detail. Simply choose the size, color, and quantity that you wish to order and add to the shopping cart.
2. You can call our order hotline at (888) 388-GEAR (4327) 24 hours a day, 7 days a week.


Can I be sure of the size?
Using our size charts can help you to select just the right size, for the comfort and look you want. If you are unsure of what size to order, choose the larger size.

Is your site secure and is it safe to use with my credit card?
All orders placed on our site are encrypted using SSL technology.

If I have problems, what can I do?
Your complete satisfaction is our goal. In fact, we guarantee it. If there is a question or concern please notify us right away and we will address the situation promptly.

How will my order be shipped?
Your order will be shipped via UPS, or another similiar carrier. Depending on location, UPS will deliver as follows:

For the Midwest: 2 to 3 working days.
For the East: 3 to 4 working days.
For the West: 4 to 5 working days.


How long will it take to receive my order?
In most cases the order will be shipped in 10-14 working days.

What type of payment do you accept?
We accept Visa and MasterCard.

Are you adding new products in the future?
Yes, we will be adding new products and growing to meet the needs of our customers. We have a lot of good things planned. If you send your email address and suggestions, we can keep you informed. You will be among the first to know about new Run Hard Trucking Gear products as well as special offers or other important news.

What are your shipping charges?
$25 and under: $6.00
$25.01 - $50: $7.00
$50.01 - $100: $8.50
$100.01 - $200: $9.50
$200.01 - $300: $12.00
$300.01 - $400: $14.50

Add $2.50 for each additional $100 increment over $400.


Can I order by phone or fax?
At this time, we are accepting orders over our secure web site location and through our toll free order hotline. (888)388-GEAR

What if I have a special request?
Special orders are available. Please email your request to us.

If I am in the Midnight Trucking Radio Network Million Mile Club, can I buy exclusive Million Mile Merchandise?
Coming Soon... As a member of the MTRN Million Mile Club, you can special order almost any item embroidered with the Million Mile Club logo.

What if I have another questions not answered here?
Please send an email to info@runhardtrucking.com and we will get back to you as soon as possible.

Coupon Code, What is it and how do I use it?
A coupon code is a code which can be utilized in the ordering process when purchasing at RunHardTrucking.com. The code enables you to access special savings, promotions, or discounts. There is an empty "box" where you can input the code wehn ordering which will automatically calculate your savings.